Your privacy matters to us. At TR Joules, we are committed to protecting your personal information and ensuring a safe, seamless shopping experience.
1. Information We Collect
We collect information to provide a smooth and personalized shopping experience.
a) Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
b) Payment Information
Your payment details (UPI, card, wallet) are processed securely by our trusted payment gateways.
We never store your card or bank details.
c) Automatically Collected Data
- IP address
- Browser type
- Device information
- Cookies
d) Marketing & Communication
If you join our newsletter or fill any form, we may use your email for:
- Order updates
- Offers
- New launches
You can unsubscribe anytime.
2. How We Use Your Information
We use your details to:
- Process and deliver your orders
- Provide customer support
- Improve website performance
- Customize your shopping experience
- Send promotions & updates
- Prevent fraud and misuse
3. Cookies
We use cookies to:
- Maintain your cart
- Remember your preferences
- Improve website speed
You may disable cookies in your browser settings.
4. Sharing of Information
We DO NOT sell or rent your personal data.
We only share your information with:
- Payment partners
- Delivery partners
- Marketing tools (limited & secure)
- Legal authorities (if required)
5. Data Security
Your data is secured with:
- SSL encryption
- Encrypted servers
- Secure hosting
- Verified payment gateways
However, no online platform is 100% risk-free.
6. Third-Party Services
Our website may use:
- Google Analytics
- Facebook Pixel
- Instagram Feed
These platforms follow their own privacy policies.
7. Your Rights
You can request to:
- Access your data
- Update your data
- Delete your account
- Opt-out of marketing communication
Email us anytime at trjoules@gmail.com
8. Updates to This Policy
We may update this policy occasionally.
The latest version will always be available on this page.